General Conditions of Sale (CGV) for purchases made online at www.ferraricosmetics.it

Ferrari Cosmetics S..rl., Located in Robbio, Viale Lombardia, n.75 (“Ferrari”) invites users to read these General Conditions of Sale (“CGV”) that regulate the purchase of products and the management of orders placed on the site.

On the website www.ferraricosmetics.it are offered for sale both “Ferrari Cosmetics Products” and “Third-party Products”.

Ferrari Product / s “means all products offered on www.ferraricosmetics.it, excluding those specified as” Third-party products “.

“Products of Ferrari Partners” means the products offered on www.ferraricosmetics.it specifically indicated as products of a Partner.

1.Conclusion of the contract and delivery of the products

1.1 Every order placed on www.ferraricosmetics.it implies the conclusion of a contract of sale in Italian. When the order relates to a Ferrari Cosmetics or Fontana Contarini Product, a single contract is concluded between the buyer and Ferrari Cosmetics S.r.l. ( “Ferrari”). When the order relates to a Ferrari Partner Product, a further contract is concluded with the respective Ferrari Partner. The quality of Ferrari Partner is specifically indicated in the detail page of each individual product.

1.2 By clicking on the “Buy now” button the customer makes a binding order relating to the items contained in the virtual shopping cart. Once the order has been sent, Ferrari will send an e-mail confirming the order within 1 hour to the customer. The purchase agreement is concluded between Ferrari and the customer when the latter receives the order confirmation. If the customer does not receive any confirmation of the order within the period indicated in this art. 1.2., The related order must be considered refused by Ferrari and, therefore, devoid of effect.

Orders in relation to which the customer has opted for prepayment will be shipped as soon as Ferrari receives the total payment of the purchase price and any shipping costs. Therefore, Ferrari invites the customer to pay the price as soon as the order confirmation is received and in any case within the following 7 days.

1.3 Where the products covered by the order are not available for reasons beyond Ferrari’s conduct, the latter must promptly notify the customer. In this case, Ferrari will have no obligation to deliver the goods ordered, except in the case where Ferrari has assumed the risk of supply in relation to the products that make up the order in question.

In any case, if the ordered products are not available Ferrari will provide without any delay to the reimbursement, in favor of the customer, of any sum already paid.

1.4 Ferrari does not assume the responsibility of having to search for and find non-available products from other sources. This provision also applies to orders relating to fungible goods (for which only the type and characteristics of the products are described). Ferrari is only obliged to deliver what is available in stock and what is ordered from its suppliers. The Ferrari warehouse also includes the warehouses of the respective Ferrari Partners from which the products ordered by the customer come from. Ferrari makes deliveries in the Italian territory only. If the delivery time is expressed in working days, this means all those included between Monday and Friday inclusive, with the express exclusion of any holidays.

2.Prices, shipping costs and express delivery

2.1 The customer is required to pay the price published on the product page at the time the order is sent. The indicated price is final and inclusive of VAT.

2.2 Shipping costs are charged to Ferrari, unless the customer opts for express delivery.

2.3 Express delivery is available only for some products. When the order is sent, the customer will see, if available, the possibility to opt for express shipping and the related additional costs. This option provides for the delivery of goods within 2 working days at most. If the delivery is not made within this period, the customer will be reimbursed for the shipping costs incurred.

3.Pagamento

3.1 Ferrari accepts different payment methods including, for indicative purposes :, by credit card, by bank transfer, Paypal and cash on delivery. Ferrari reserves the right to refuse certain payment methods and to request different payment methods for certain orders. Please note that Ferrari only accepts payments from bank accounts within the European Union (EU) and that the customer is responsible for any costs associated with the transaction.

3.2 In the case of a purchase made with a credit card, the charge is made when the order is shipped.

3.3 The buyer accepts to receive invoices and credits only in electronic format.

4. Use of promotional coupons

4.1 Promotional vouchers can not be purchased, are offered by Ferrari as part of promotional campaigns and can be used for a limited period of validity.

4.2 Promotional vouchers can only be used once in relation to a single order, within the specified period of validity. It is possible that for the purchase of some products the possibility of using promotional vouchers is excluded. Promotional vouchers can not be used for gift vouchers. It is possible that the use of a promotional voucher is subject to a minimum amount of expense.

4.3 The value of the products purchased must be equal to or greater than the value of the promotional voucher. If the amount of the promotional voucher is not sufficient to cover the value of the products ordered, the difference can be paid by any of the accepted payment methods referred to in Article 3 above. Promotional vouchers are not reimbursable in cash and no interest accrues on the credit they represent. Promotional vouchers will not be reimbursed if the purchaser decides to return partially or completely the products ordered.

4.4 Promotional vouchers can only be used if the order is finalized, can not be used retroactively and can not be transferred to third parties. Unless otherwise provided by Ferrari, it is not possible to accumulate several promotional vouchers for the same order.

4.5 If during the order the customer has used a promotional voucher and if the total value of the order – due to the customer’s withdrawal – should be less than the value of the promotional voucher, Ferrari reserves the right to invoice the original price of the goods that remain in the possession of the customer.

5. Use of gift certificates

5.1 Gift vouchers can be purchased, and can only be used for the purchase of Ferrari Products or Ferrari Partners, but not for the purchase of additional gift vouchers. If the value of gift certificates is not sufficient to cover the value of the products ordered, the difference can be paid by any of the accepted payment methods.

5.2 Gift cards can only be used before the order is placed, they can not be repaid in cash and no interest accrues on the credit represented by them. The buyer who wants to collect a gift certificate, transfer the relevant credit to the account and check the balance, please visit the “My account” section on the website www.ferraricosmetics.it.

6. Right of withdrawal for Ferrari Products

The customer has the right to withdraw from any order regarding the Ferrari Products, without giving any reason and with any declaration, provided it is explicit, delivered to Ferrari.

If the customer intends to return the purchased products, he can use the return label received with the order or print a new one through his personal page accessible from the Ferrari website. If the customer does not have access to a printer, if he finds problems in downloading the return label or if he needs a new label, he can contact Customer Service (see the contact details at the bottom of the page) and request a . Please always use the return label provided by Ferrari to avoid unnecessary additional costs.

6. Right of withdrawal for Ferrari Products

Once the registration is completed, the Customer can select one or more Products for which he intends to make the purchase, placing them in a virtual “cart”, which he can always view the content before proceeding to forward the Order.

6.1 Information on the right of withdrawal (pursuant to Article 49, paragraph 1, letter (h) of Legislative Decree No. 206/2005 “Consumer Code”)

The customer has the right to withdraw from the contract, without stating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the customer or a third party, other than the carrier and designated by the customer himself, acquires physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day term starts from the day on which the customer or a third party other than the carrier designated by the latter acquires the physical possession of the last good.

To exercise the right of withdrawal, it is necessary to inform Ferrari (Ferrari Cosmetics Srl e-mail: segreteria@ferrarimilano.it) of the decision to withdraw from this contract by any explicit declaration to that effect (for example, with a letter sent by post , fax or e-mail). For this purpose it is possible, but not mandatory, to use the standard withdrawal form available here or to use the standard text indicated in point 6.3. Where the customer decides not to use the standard withdrawal form attached, he must submit any other explicit statement of his decision to withdraw from the contract.

It is also possible to electronically fill in and send the standard withdrawal form or any other explicit declaration to that effect through the Ferrari website. In this case, Ferrari will transmit without delay a confirmation of receipt of the withdrawal on a durable medium (for example via e-mail). The deadline set for withdrawal is considered respected if the customer sends his / her declaration before the expiration of 14 days from the day on which the customer or a third party, different from the carrier and designated by the customer, acquires the physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day term starts from the day on which the customer or a third party other than the carrier designated by the latter acquires the physical possession of the last good.

6.2 Effects of withdrawal

Following the termination of this contract, Ferrari will reimburse all payments made by the buyer, including delivery costs (with the exception of any additional costs resulting from the choice of a different type of delivery than the standard offered by Ferrari), without undue delay and in any case no later than 14 days from the day on which Ferrari is informed by the customer of the decision to exercise the right of withdrawal. These reimbursements will be made using the same payment instrument used by the customer during the purchase phase, unless otherwise stated. In any case, the customer will not incur any costs as a consequence of such reimbursement. The reimbursement may be suspended until the receipt by Ferrari of the products object of the return or until the demonstration by the customer of the shipment of such goods, if antecedent.

The customer is required to return or deliver the products without undue delay and in any case within 14 days from the day on which he announced his wish to withdraw from the purchase contract.

The Products must be returned

– correctly packed in their original packaging, not damaged, damaged or soiled and equipped with any accessories, instructions for use and documentation;

– with the transport document (present in the original packaging), in order to allow Ferrari to identify the customer (order number, name, surname and address);

– without manifest signs of use, if not those compatible with the performance of a normal test of the article (must not bear a trace of prolonged use or exceeding the time necessary for a test and must not be in a state that does not allow resale).

If the returned product does not comply with the provisions of the previous paragraph, the withdrawal will not be effective.

The costs of returning the goods are charged to Ferrari as long as the customer uses the return documents provided by Ferrari and sends the goods from the country in which the delivery took place. Otherwise, the costs of the return will be charged to the customer. The customer is responsible for any decrease in the value of the goods resulting from the handling of goods other than what is necessary to establish the nature, characteristics and functioning of the products.

6.3 Standard withdrawal form

The customer who intends to withdraw from the contract using the standard withdrawal form downloadable here is asked to fill it out and send it to:

Ferrari Cosmetics S.r.l., Viale Lombardia, n.75 Robbio, e-mail: segreteria@ferrarimilano.it

Without prejudice to the possibility for the customer to exercise the right of withdrawal by communicating to Ferrari any other explicit declaration of his decision to withdraw from the contract, alternatively to the use of the above standard form the customer can use the following standard text: With this I / we (*) notify the withdrawal from my / our (*) contract concluded for the purchase of the following goods / services (*) – ordered the (*) / received the (*) – name of the buyer (i) – buyer’s address (i) – date

(*) Delete the wording useless

Ferrari Cosmetics S.r.l., Viale Lombardia, n.75 – Robbio.

7. Right of withdrawal for Ferrari Partner Products

The buyer has the right to withdraw from any order regarding the Products of Ferrari Partners. If the customer decides to return the purchased products, he can use the return label received with the order. If the customer needs a new return label, he can contact Customer Service one (see the contact details at the bottom of the page) and request it. Please always use the return label provided by Ferrari for return in order to avoid unnecessary additional costs.

7.1 Information regarding the right of withdrawal (pursuant to Article 49, paragraph 1, letter (h) of the Consumer Code)

The customer has the right to withdraw from the contract, without stating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the customer or a third party, other than the carrier and designated by the customer himself, acquires physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day term starts from the day on which the customer or a third party other than the carrier designated by the latter acquires the physical possession of the last good.

To exercise the right of withdrawal, it is necessary to inform Ferrari (Ferrari Cosmetics Srl Viale Lombardia, n.75 – Robbio e-mail: segreteria@ferrarimilano.it) of the decision to withdraw from this contract through an explicit declaration to that effect (for example , with a letter sent by post, fax or e-mail). For this purpose it is possible, but not mandatory, to use the standard withdrawal form available here or to use the standard text indicated in point 7.3. Where the customer decides not to use the standard withdrawal form, he may submit any other explicit statement of his decision to withdraw from the contract.

The deadline set for withdrawal is deemed to be fulfilled if the customer submits his / her declaration before the expiration of 14 days from the day on which the customer or a third party other than the carrier and designated by the customer acquires possession physical of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day term starts from the day on which the customer or a third party other than the carrier designated by the latter acquires the physical possession of the last good.

7.2 Effects of withdrawal

Following the termination of this contract, Ferrari will reimburse all payments made by the buyer, including delivery costs (with the exception of any additional costs resulting from the choice of a different type of delivery than the standard offered by Ferrari), without undue delay and in any case no later than 14 days from the day on which Ferrari is informed by the customer of the decision to exercise the right of withdrawal. These reimbursements will be made using the same payment instrument used by the customer during the purchase phase, unless otherwise stated. In any case, the customer will not incur any costs as a consequence of such reimbursement. The reimbursement may be suspended until the receipt, by Ferrari, of the products or until the demonstration by the customer of the shipment of the goods, if antecedent.

The customer is required to return or deliver the products without undue delay and in any case within 14 days from the day on which he announced his wish to withdraw from the purchase contract.

The Products must be returned

– properly packaged in their original packaging, not damaged, damaged or soiled) and equipped with any accessories, instructions for use and documentation;

– with the transport document (present in the original packaging), in order to allow Ferrari to identify the customer (order number, name, surname and address);

– without manifest signs of use, if not those compatible with the performance of a normal test of the article (must not bear a trace of prolonged use or exceeding the time necessary for a test and must not be in a state that does not allow resale).

The costs of returning the goods are charged to Ferrari as long as the customer uses the return documents provided by Ferrari and sends the goods from the country in which the delivery took place. Otherwise, the costs of the return will be charged to the customer. The customer is responsible for any decrease in the value of the goods resulting from the handling of goods other than what is necessary to establish the nature, characteristics and functioning of the products.

7.3 Standard withdrawal form

The customer who intends to withdraw from the contract using the standard withdrawal form downloadable here is asked to fill it in and this form and send it to: Ferrari Cosmetics S.r.l., e-mail: segreteria@ferrarimilano.it. Without prejudice to the possibility for the customer to exercise the right of withdrawal by communicating to Ferrari any other explicit declaration of his decision to withdraw from the contract, alternatively to the use of the standard form above, the customer can use the following standard text: present I / us (*) I notify the withdrawal from my / our (*) contract concluded for the purchase of the following goods / services (*) – ordered the (*) / received the (*) – name of the buyer (s) – address of the purchaser (s) – date

(*) Delete the wording useless and send this communication to:

Ferrari Cosmetics S.r.l., Viale Lombardia, n.75 Robbio e-mail: segreteria@ferrarimilano.it

8. Refunds

Invoices will be issued exclusively in electronic format.

8.1 Refunds are credited directly to the account or payment instrument used at the time of purchase. For payments made by bank transfer, the refund will be made to the account used for payment. For payments made by Paypal or credit card, the refund will be made to the Paypal account or to the credit card. For payments made by cash on delivery, the refund will be made, alternatively, on the current account that the customer will indicate to Ferrari or by crediting the customer’s account If a gift voucher was used for the order, Ferrari will credit the relative sum on the client’s account.

9. Customer Service

For any questions, please consult our help page or contact us.

10. Warranty for defects and discrepancies of products and additional information

11.1 The rules of the Consumer Code regarding the warranty for defects and discrepancies of products apply to purchases made on Ferrari. The customer will therefore be recognized the rights referred to in art. 130 of the Consumer Code and these rights must be exercised within the terms set forth in art. 132 of the Consumer Code.

11. Applicable law

12.1 These GCS and purchase and sale contracts are governed by Italian law (and in particular by the Consumer Code – which, pursuant to Articles 46 to 67, regulates distance contracts) and by Legislative Decree No. 70 of 09/04/2003 concerning electronic commerce) and in the light of this must be interpreted.

12.2 For any dispute that may arise in connection with the GCS and / or purchase and sale contracts, customers may activate a procedure for out-of-court dispute resolution in accordance with the requirements set forth in Articles. 141 and ss. of the Consumer Code. In the event that the Customer activates the aforementioned Ferrari procedure, he guarantees his participation in an attempt at a friendly settlement that the user can promote in front of Risolvi Online, an independent and institutional service provided by the Chamber of Commerce of Milan Chamber of Arbitration.

12.3 The Customer also has the right to use the online dispute resolution procedure available at http://ec.europa.eu/consumers/odr/

Ferrari Cosmetics S.r.l.

The legal representative: Renato Ferrari